Thank you for your interest at The Marinaside Resort Hotel.  We are thrilled about your interest in our company and our most current openings are below

If a posting interests you, please drop by the The Marinaside Resort Hotel to submit your resume and meet us! Please do not phone or fax the hotel as we are very busy fulfilling guest requests. 

HOUSE KEEPING ( 2 )

Long term house keepers needed for our fabulous luxury boutique hotel in downtown Nanaimo.  Full time and on call house keepers required.  We thank you for your interest however only short listed applicants will be contacted. 

Duties and responsibilities included but not limited to:

  • Clears garbage, removes trays, and ventilates guest rooms
  • Strips and makes guest beds
  • Cleans, dusts and replaces supplies
  • Cleans bathrooms
  • Replaces towels and bathroom supplies as required
  • Spot cleans walls and doors as required
  • Tidies guest's personal belongings as required
  • Vacuums guest room and corridors
  • Checks for final room presentation to ensure that all housekeeping tasks have been performed within Core and Hotel standards
  • Courteously and promptly responds to guest requests
  • Reports and delivers any lost guest items
  • Maintains cart and linen rooms in a safe and orderly fashion
  • Note and report any room deficiencies with maintenance requests
  • Other duties as assigned upon reasonable request

Experience

  • Ability to relate well to Hotel guests and employees
  • Observant, discriminating and detail-oriented
  • Read and write English fluently


Required skills, knowledge and abilities

  • Ability to learn quickly.
  • Ability to understand and carry out oral and written instructions and request clarification when needed.
  • Strong interpersonal skills.
  • Strong organizational skills.
  • Ability to work as part of a team.
  • Physically fit
  • Dependable and reliable

Front Desk Manager ( 1 )

Permanent, full time front desk manager is the first point of contact once our guests arrive to The Marinaside Resort. This position will enable you to meet all types of guests, therefore we require the applicant to have excellent phone and in person etiquette. Should this position interest you, please drop off your application at The Marinaside Resort. 

Duties and responsibilities included but not limited to:

  • Process guest arrivals and departures, including all necessary payments
  • Handle & coordinate room assignments and pre-arrivals
  • Handle guests' concerns
  • Offer referral for services and handle requests for information
  • Handle and store luggage
  • Assist other departments as required

Experience:

  • Excellent communication skills
  • Professional attitude
  • Good organizational skills
  • Effective conflict management and decision-making
  • Previous experience in customer service is an asset
  • Ability to use a variety of computer applications 
  • Cash handling experience is an asset 
  • Administrative skills
  • Time management skills
  • Ability to speak a second language is an asset
  • Working knowledge of the facility, services and local area 

Required skills and abilites:

  • High School Diploma/GED or equivalent (post secondary education considered an asset)
  • Post-secondary training in tourism or hotel management is an asset
  • Exceptional customer service and/or sales experience (1-2 years preferred)